Refund policy

If for any reason you are not completely satisfied with your purchase, you may request a refund within 30 days of delivery, subject to approval and in accordance with this Refund Policy.

Approved refunds will be issued less a 10% restocking fee.

Refunds will not be issued for items that:

• Have been used, altered, dropped, or broken
• Have been damaged after delivery
• Are not returned in their original condition and packaging

All items must be returned in new, unused, and original condition to be eligible for a refund.

All return postage, insurance, and related costs are the responsibility of the buyer. We recommend returning items via a tracked and insured shipping method. You assume all risk of loss, theft, or damage during transit.

My Yacht will not be responsible for parcels lost or damaged in transit if return shipping insurance is not purchased.

Return Policy

We offer a 30-day window from the date of delivery to request a return or exchange, subject to approval and in accordance with our applicable terms and conditions.

To request a return or exchange, you must contact us at admin@myyacht.com.au within 30 days of delivery. All requests are assessed on a case-by-case basis and must meet our eligibility requirements.

Returns and exchanges will not be accepted for items that:

• Have been used, altered, dropped, or broken
• Have been damaged after delivery
• Are not returned in their original condition and packaging

All items must be returned in new, unused, and original condition.

Return shipping, insurance, and all associated costs are the responsibility of the customer. We strongly recommend using a tracked and insured shipping service. You assume all risk for loss, theft, or damage during return transit.

My Yacht is not responsible for items lost or damaged in transit if return shipping insurance is not purchased.